1. What are cookies

Cookies are small files that are downloaded and stored on the user's device when accessing certain web pages. They allow, among other things, store and retrieve information about the navigation performed from a specific computer, browser or device.

Cookies can be their own, when they are managed directly by the owner of the Web, or third parties, when they belong to external entities whose services are integrated into the website.

2. What types of cookies use this web

2.1. According to the entity that manages them

• Own cookies: sent to the user's team from a domain managed by iPontennis.
• Third-party cookies: submitted from a domain that is not managed directly by iPontennis, but by collaborating entities or service providers integrated on the Web.

2.2. In order

• Cookies needed: essential for technical operation of the Web, access to safe areas, cart, purchase process, authentication or consent management.
• Cookies of performance and functionality: they allow to remember certain user preferences and improve the navigation experience and the general functioning of the website.
• Statistical or measurement cookies: they allow analyzing the use of the website, measuring audiences, understanding the interaction of users and improving the navigation and performance of the online store.
• Marketing cookies: they allow measuring the effectiveness of advertising campaigns, analyzing conversions and showing more relevant promotional ads or content.
• Cookies without rating: cookies that are being reviewed and pending final categorization.

2.3. Depending on the time period that remain activated

• Session cookies: they are eliminated when the browser is closed.
• Persistent cookies: they remain stored for a given period.

3. Legal basis

The necessary or strictly technical cookies are used on the basis of the need to correctly lend the service requested by the user and allow the operation of the website.

Performance cookies, statistics, marketing or any other cookie not needed will only be installed when the user has provided its consent through the Cookie Panel or Configuration Banner enabled.

4. Consent management

When accessing the website for the first time, the user will display a warning or configuration panel from which it can:

• Accept all cookies.
• Reject all cookies not necessary.
• Configure your preferences by categories.

The user may modify or revoke his consent at any time through the Web-enabled mechanism for the management of cookies preferences.

5. Relationship of cookies and technologies used

5.1. Necessary cookies

They include those essential cookies for:

• Allow browsing on the web.
• Manage the shopping cart and the Checkout process.
• Remember the selection of cookies consent.
• Maintain the security of the session and access to private areas.

5.2. Cookies of performance and functionality

These cookies help improve the navigation experience and the operation of the website. They can serve to remember certain preferences, optimize the loading of pages, maintain the stability of the session or adapt the visualization of certain contents. If deactivated, some non-essential functions could be limited.

5.3. Cookies Statistics

In this category, measurement tools and analysis of the use of the website are included as:

• Google Analytics 4, For aggregate information about navigation, visited pages, permanence time, events and interactions carried out by users.
• Matomo, to analyze traffic and navigation behavior on the web, with the aim of improving the performance, usability and user experience.

These tools help us understand how visitors interact with the online store and continuously improve our content, services and purchase processes.

5.4. Marketing cookies

This category includes technologies designed to measure advertising results, analyze conversions and show more relevant promotional ads or content. In particular, this website can use:

• Goal Pixel, To measure conversions, analyze campaign performance, create audiences and optimize advertising actions in the goal ecosystem.

5.5. Tag management tools

This website can use Google Tag Manager as a tag management tool. Google Tag Manager is not used as an independent treatment purpose, but as a technical system to deploy and control tags or third-party scripts based on the consent preferences configured by the user.

5.6. Unortified cookies

Unclassified cookies are cookies that are in the process of review and categorization. We work to identify them correctly along with their suppliers and assign them to the corresponding category as soon as possible.

6. External suppliers and tools used

The website can use third-party services that, depending on the consent granted by the user, install cookies or access device information for measurement, personalization or marketing purposes.

Currently, Ipontennis can integrate third-party tools or services such as:

• Google Analytics 4
• Google Tag Manager
• Matomo
• Goal Pixel

IPontennis recommends the user also consult the privacy and cookies policies of these providers when it wishes to expand information about the treatment carried out by each of them.

7. International data transfers

The use of certain third-party tools may involve international data transfers outside the European Economic Area, especially when the provider is located or provides services from third countries.

In these cases, such treatments must be covered by adequate guarantees provided for in applicable regulations, as adequacy decisions, type or other valid mechanisms.

8. How to deactivate or eliminate cookies

In addition to the configuration available on the website, the user can allow, block or remove cookies from the configuration of your browser. You must bear in mind that the deactivation of certain technical cookies can affect the correct functioning of the Web, access to the account or purchase process.

The configuration depends on the browser used. The user can consult the official help of his browser to expand this information.

9. Update of cookies policy

IPontennis may modify this cookies policy when necessary by regulatory, technical, jurisprudential changes or variations in the cookies or technologies used on the web. It is recommended to periodically review this page.